Shipping & Returns: Your Journey with Olevs

Elevate Your Experience

Swift Shipping:

  • Within 24 Hours: Once you’ve chosen your watch, we spring into action. Your order ships within 24 hours (business days). No waiting around; your wrist deserves elegance now.

  • Free & Fast: Enjoy free standard shipping on most orders. Because elegance shouldn’t come with extra fees.

International Taxes & Duties:

  • Transparent Guidelines: Your order may be subject to import duties and taxes, typically around 20% of the merchandise value. However, this varies by country. Contact your customs office for specifics.

  • Our Promise: OLEVS cannot control these charges, but we promise to make your journey smooth. You’ll be responsible for customs clearance fees, but we’ll handle the rest.

Order Information & Concerns:

  1. Change Requests: Need to modify your order? Contact us immediately. Once our warehouse processes it, changes become tricky.

  2. Order Status: “Unfulfilled” means we’ve received your order. Once shipped, you’ll get a tracking number and a “Fulfilled” status.

  3. Order Cancellation: If your order was unexpectedly canceled, our fraud filter might be cautious. If not true, try PayPal—it’s secure and easy.

Watch Specs & Warranty:

  1. Precision Movement: Our watches feature a Japanese Miyota Precision Quartz Movement—renowned for accuracy.

  2. Waterproof Assurance: Most, if not all, of our watches are waterproof. Dive in style!

  3. Leather Luxury: Genuine cow-hide leather straps ensure comfort and durability.

  4. Crystal Clarity: Hardened mineral crystal glass protects your timepiece.

  5. Two-Year Warranty: We stand by our craftsmanship. If anything goes wrong due to our fault, we’ll repair or replace it—no hassle. Just keep your receipt.

Returns Questions:

  1. Free Returns: Any brand-new product can be returned within 60 days. We offer free returns for domestic and international orders placed on olevswatches.com.

  2. Warranty Claims: For warranty issues, contact us at support@olevswatches.com. We’ve got your back.

How to Make Magic Happen:

  1. Reach Out: Contact our friendly team. We’re here to guide you through the process.

  2. Details Matter: Share your order number and reason for return. We listen, learn, and improve.

  3. Pack & Ship: Safely pack your watch, send it back, and let us work our magic.

Your Time, Our Promise:

Olevs Watches—where elegance meets efficiency. Your journey begins here. 🌟🕰️