General Questions

We sell a wide variety of watches, including mechanical, quartz, and digital.

Most of our watches are water resistant. Please refer to the specific product description for details.

Yes, all our watches come with a one year warranty.

We include detailed instructions with each watch, and also the manual

Yes, all our watches are delivered in a box.

Yes, all our watches are delivered in a box.

We offer a variety of styles, from classic to sporty. Consider your lifestyle and how you will use the watch to make the best decision.

An automatic watch is a type of mechanical watch that is wound automatically by the movement of the wearer’s wrist.

Quartz watches are powered by a battery and a quartz crystal to keep time, while mechanical watches use a manual or self-winding mechanism.

Shipping & Returns

We offer 2 shipping options, including standard and express. Shipping times and costs vary depending on destination.

Yes, once your order is shipped, you will receive an email with a tracking number.

We accept returns within 60 days of purchase as long as the watch is in its original and unworn condition.

To initiate a return, contact us through our contact form or send an email to our customer service.

*See below for customs and import duties information

DDP – Delivered Duties Paid – Import duties & taxes are collected and paid upon checkout.

DDU – Delivered Duties Unpaid – Import duties & taxes are collected and paid by the customer upon delivery of goods. Customer assumes responsibility of any applicable fees.

How are taxes and duties calculated?

For Duties Delivered Paid (DDP) Orders: Duties and taxes may be included in the price depending on ship to country. If not included in the price, they will be shown at checkout.

For Duties Delivered Unpaid (DDU) Orders: As the customer, you are liable for all import duties, customs and taxes levied. Payment of these is required to release your order from customs on arrival.

What is the exchange rate applied?

When purchasing in a currency other than USD, the conversion is performed by our partner Flow Commerce, Inc. and includes a conversion fee, which covers processing and guarantees the exchange rate at the time of check out.

We recommend paying for your order in the currency in which your payment method was issued. While you have the choice to pay in a different currency, doing so may cause your bank to charge an additional fee to convert that currency back to your home currency

Warranty and Maintenance

We offer a 1-year limited warranty that covers manufacturing and material defects.

To claim the warranty, contact us with your proof of purchase and a description of the problem accompanied by images of the watch.

We recommend cleaning the watch regularly with a soft cloth and avoiding exposure to chemicals, extreme temperatures and shocks.

Yes, we offer maintenance and repair services. If the value of maintenance and shipping is more expensive than the value of the watch, we offer you a special discount coupon so that you can purchase another new watch and the cost would be less than the repair. Contact us for more details and costs.

Orders and Payments

We accept credit and debit cards, PayPal and other secure online payment methods.

Yes, we use SSL encryption technology to protect your personal and payment data.

You can enter your discount code on the cart page before checking out.

If you need to modify or cancel your order, please contact us as soon as possible. We will do our best to assist you, but please note that we cannot guarantee changes once the order has been processed.

For any other questions or doubts you have: contact us or send us a message to the following email: